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Scanteo

Our promise for printed codes

Last updated: 2026-11-11

A QR code is printed once and may hang on a wall, sit on a shelf or travel on a box for years. This page lists what we commit to so that the codes you print keep working. Everything below is already how the product works today.

1. Static codes never depend on us

A static code contains its content (a website address, Wi-Fi details, a contact card) inside the pattern itself. It never passes through our servers, so it keeps working even without an account, without a plan and without Scanteo.

2. Changing or ending your plan does not switch codes off

  • Dynamic codes keep redirecting after a downgrade, a failed payment or a cancellation, including on the free plan.
  • Workspaces over the limit of a smaller plan become read-only: nothing is deleted, codes keep working and scans keep counting.
  • Above the monthly scan quota of your plan we stop recording statistics after twice the quota, but visitors are always redirected.

3. You always have the map of your redirects

You can export a CSV with every dynamic code, its short link and its destination at any time. With it you can point your own domain or any other service at the same destinations.

4. We watch the links for you

Every destination of a dynamic code is checked daily. If a page fails on two days in a row you get an email; codes that stop being scanned for a week are reported too. Destinations are also checked against lists of phishing and malware sites, so a hacked page cannot hurt the people who scan your code.

5. The short-link domain does not change

The domain inside your printed codes is a separate domain used only for short links. It is never reused for anything else and will stay the same for the life of the service.

6. If Scanteo ever closes

  • We will tell every account owner by email at least [12] months in advance.
  • Dynamic codes will keep redirecting to their last destination for at least [24] months after we stop selling.
  • You will be able to export all your data (codes, redirect map, statistics and form responses) until the very end.